Since 1986 we have been at the forefront of improving the technology, efficiency and safety of all our gas fires. All our gas fires (both open-fronted and glass-fronted) have been independently certified to the efficiency requirements of BS 7977-1:2009+A1:2013, which came into force back in 2013. Every Charlton & Jenrick gas fire is designed to the highest standards and is tested and approved to UK and European standards. Each gas fire comes with a two-year parts and labour warranty. This extends to a three-year one if you complete your warranty registration details.
Despite our high production standards and warranty terms, the nature of gas fires means that they still must be serviced regularly. Badly fitted and poorly serviced gas appliances, including gas fires, can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning.
By looking after your gas fire, and any other gas appliance, you are helping safeguard your home and, of course, your family. Spotting the warning signs of an unsafe appliance can be the difference between life and death. Here are a few simple steps to follow and things to look out for:
#1 A lazy yellow-orange flame instead of crisp blue ones indicates a problem. This usually means that your burner is not getting enough air for a complete combustion. This wastes gas, adds to higher energy bills, and increases soot. The main danger of this is the increased amount of carbon monoxide (CO) produced by the poor combustion process.
#2 Use a Gas Safe registered engineer if you suspect a problem – do not try and do it yourself. Call 0800 408 5500 or search for one at www.gassaferegister.co.uk
#3 Only a Gas Safe registered engineer should service your gas appliance. Call 0800 408 5500 or search for one at www.gassaferegister.co.uk
#4 Be aware of the main symptoms of carbon monoxide positioning – nausea, breathlessness, dizziness, headaches, collapse and loss of consciousness.
#5 Fit a carbon monoxide alarm. Check they are marked EN50291 and display the British Standards Kitemark.
#6 Do not block vents during cold weather. The vents are there to help your appliance work correctly and safely.
#7 Make sure you have an annual gas safety check and that appliances are serviced by a Gas Safe registered engineer. If you’re a tenant, make sure your landlord arranges this for you. It’s the law. Check that friends and family, especially if they are vulnerable, have had gas safety checks completed.
Finally, it’s important that you check if your engineer is qualified to work on the appliance you need serving or help with. For example, natural gas, LPG, domestic, commercial etc. You can check this on the back of their Gas Safe ID card and on the Gas Safe Register website.
