INFINITY WARRANTY
  Infinity Extended Five Year Parts Warranty Your Infinity warranty commences fr...

INFINITY WARRANTY

 

Infinity Extended Five Year Parts Warranty

Your Infinity warranty commences from the date you purchase your fire and you need to retain your receipt or invoice as proof of purchase.

This extended warranty specifically excludes soft refractory components, bulbs & any batteries. The Infinity Five Year Warranty also includes Infinity Electric fires. 

Terms and Conditions

  1. The appliance must be installed by a Gas Safe registered person in accordance to the fitting instructions.
  2. The appliance must be used in accordance with the user’s instructions.
  3. The appliance must be serviced annually by a Gas Safe registered person.
  4. The service log must be correctly filled out and the record of annual services must be up to date and supported by receipts in each case.
  5. This warranty is not transferable and relates to the original installation only.
  6. The Registration must be correctly filled out online.
  7. The appliance has not been subjected to misuse or accident or been modified or repaired by any person other than the authorised employee or authorised representative of Charlton and Jenrick Ltd.
  8. The registration form must be completed online within 3 months of purchase.
  9. By completing the registration form online, and keeping a record of having your fire serviced annually, you extend the material cover of your 12 month labour and material guarantee by four years.

PLEASE NOTE: the first 12 months are parts and labour and the extended 4 years of parts only.

You will receive details of your warranty in the Infinity Fire’s instruction manual and you can go onto our website and fill in you warranty online.
For more information on the warranty please call our help desk on 0845 519 5991.

OUR BRANDS
FirelineInfinityParagonKatellPurevision
LATEST NEWS View All >
DEFRA - High Levels of Air Pollution Warning for London.
DEFRA - HIGH LEVELS OF AIR POLLUTION WARNING FOR LONDON.
DEFRA have issued a High pollution warning for London on 20th January. It's been reported that East a
Posted on 22/01/2020 in Info Centre
READ MORE
Public knowledge doubles after Clean Air Day events across the UK.
PUBLIC KNOWLEDGE DOUBLES AFTER CLEAN AIR DAY EVENTS ACROSS THE UK.
Back in June 2019, many thousands of people took part in Clean Air Day, which is an event organised b
Posted on 14/01/2020 in Info Centre
READ MORE
A Warm Welcome to the Paragon P10 and P11 Gas Fires....
A WARM WELCOME TO THE PARAGON P10 AND P11 GAS FIRES....
For over 30 years Paragon has been synonyms with quality, innovation and efficiency. Paragon has cont
Posted on 13/01/2020 in Info Centre
READ MORE
FIND A SHOWROOM
Find your nearest Charlton & Jenrick showroom
SEARCH SHOWROOMS
REQUEST A BROCHURE
View our exquisite range of products
REQUEST
DOWNLOAD OUR BROCHURE
Since you're interested in what Charlton & Jenrick have to offer, why not leave your email address so we can get in touch about our latest range. Or feel free to download the brouchure with the link below.

Please tick to give your consent to allow us to send you news and product information from the Charlton & Jenrick range from time to time. We never share your details with any external companies.